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Date/Time

  • Mon, 19 Nov 2012, 18:00-19:30
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IRO Area


Event Details

Our next debate will focus to one of the most important areas of operations, how we manage operational incidents and restore the railway as soon as possible following disruption. This will be an open-floor debate with 3 panelists:

  • Jackie Townsend; Operations Director, First Capital Connect
  • Richard Morris; Business Continuity Director, Eurostar

The debate will focus around 4 areas:

1) Initial failure and identifying the cause
2) Flow of information from incident through to passengers
3) Operating the service around the incident
4) Recovering the service to the planned timetable

If you would like to take part in this interactive discussion, or if you would like to submit a question to the panel beforehand, please email se.events@railwayoperators.co.uk to book your place.

Refreshments will be available from 17:30 and also after the event. There will also be an opportunity to go to dinner with other members afterwards.

To register your interest, please contact Glen Merryman by email at se.events@railwayoperators.co.uk

CPD Topics Covered:

Added on the website on November 19, 2012