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Date/Time

  • Mon, 14 Jul 2014, 18:00-19:30
    Download calendar (ics) file

Location

  • London Underground HQ, 55 Broadway, St James’s Park,, London, SW1H 0BD

IRO Area


Event Details

James Burt, who was Service Delivery Director at Southern until his retirement in April has kindly offered to give a presentation to the IRO South East to reflect on his career. The focus of his talk will be on creating a culture within railway operations that is focused towards the customer and is bound to be of interest to railwaymen of all levels given James’ wealth of experience.

Refreshments will be available from 17:30 and after the event, plus a group of members usually go for dinner afterwards.

Members should register to attend via the Bookings area below.

If you are not currently a member or you have any problems with the booking system, please contact David Pinder to register your interest: se.events@railwayoperators.co.uk

CPD Topics Covered: Delivering Customer Services, Delivering Passenger and Freight Services, People and Change

Bookings

Bookings are closed for this event.

Added on the website on July 14, 2014